Symptom
- Publishing Wizard hangs for around five minutes whilst adding a report
- Report fails to add to the system with error detail:
Failed to read data from report file D:\CRS2008V1\rpt_files\reportname.rpt. Reason: Unable to launch C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\ReportAdd program to add report to the system. |
Environment
- BusinessObjects Enterprise XI 3.1
- Windows
Reproducing the Issue
- Publish a problem report with the Publishing Wizard
Cause
Invalid printer defined in crystal report document
Resolution
Remove or correct any printers defined in the Crystal Report that are not valid on the destination system using Crystal Report Designer
Keywords
KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
Product
Crystal Reports Server 2008 V1