Symptom
You create a new supplier invoice with the Tax code Domestic purchase of freight services but the system is showing the total tax amount as 0 CNY at header lvel though the tax amount appears in Item level as expected.
or
If you manually enter the Tax amount as ABC then system displays the error message:Balance is not equal zero: XYZ CNY. The total gross amount differs from the sum of the subtotal and the total tax amounts. You need to adjust these amounts so that the balance is zero.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Supplier Invoicing work center.
- Select New Invoice with out Purchase Order link under Common Tasks.
- Fill in all the details and select the Tax code as:Domestic Purchase Of Freight Services
- Input the tax amount
- System displays the above mentioned error message.
Cause
The tax code 11 and tax event 51 are going to be made obsolete
Resolution
So we request you to use tax code 18 and tax event 52 instead.
See Also
2864846 - Total Tax Amount is zero in Supplier invoice- US and Canada
Keywords
Total Tax Amount is zero in Supplier invoice, , KBA , AP-SIP , Supplier Invoice Processing , How To