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1649349 - Unable to find MSP file applying SP3 for SQL Server 2005

Symptom

  • You are not able to patch SQL Server 2005 SP2 to SP3.
  • You get the following error (check "Summary.txt"):

     One or more products failed to install, see above for details
     Exit Code Returned: 1635

  • Checking error code 1635 (execute in a command shell the command "net helpmsg 1635") you get:

     This update package could not be opened.
     Verify that the update package exists and that you can access it,
     or contact the application vendor to verify that this is a valid
     Windows Installer update package.

  • In the log for SP3 installation "SQL9_Hotfix_KB955706_sqlrun_sql.msp.log" you see:

    [...]
    MSI (s) (B0:84) [11:18:32:803]: Couldn't find local patch 'C:\WINDOWS\Installer\88dd7f.msp'. Looking for it at its source.
    [...]
    MSI (s) (B0:84) [11:18:32:803]: SOURCEMGMT: Attempting to use LastUsedSource from source list.
    MSI (s) (B0:84) [11:18:32:803]: SOURCEMGMT: Trying source f:\b427b1e94b6f058c7e285965a9\HotFixSQL\Files\.
    MSI (s) (B0:84) [11:18:32:803]: Note: 1: 2203 2: f:\b427b1e94b6f058c7e285965a9\HotFixSQL\Files\sqlrun_sql.msp 3: -2147287037 
    MSI (s) (B0:84) [11:18:32:803]: SOURCEMGMT: Source is invalid due to missing/inaccessible package.
    [...]
    MSI (s) (B0:84) [11:18:32:803]: SOURCEMGMT: Resolved source to: 'sqlrun_sql.msp'
    MSI (s) (B0:84) [11:19:02:803]: Note: 1: 1314 2: sqlrun_sql.msp 
    MSI (s) (B0:84) [11:19:02:803]: Unable to create a temp copy of patch 'sqlrun_sql.msp'.
    [...]
    MSI (s) (B0:84) [11:19:02:818]: MainEngineThread is returning 1635
    This patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package.
    I:\DVD\51032641\x64\EnterpriseEdition\Servers\Setup\SqlRun_SQL.msi
    MSI (c) (C8:88) [11:19:02:928]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (C8:88) [11:19:02:928]: MainEngineThread is returning 1635
    === Verbose logging stopped: 03/11/2011  11:19:02 ===


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Environment

  • Microsoft SQL Server 2005 is used
  • Support package 2 or below is installed

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP Solution Manager 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

Summary.txt, Exit Code Returned: 1635, SQL9_Hotfix_KB955706_sqlrun_sql.msp.log, couldn't find local patch 'C:\WINDOWS\Installer\XXXXXX.msp', SOURCEMGMT: Source is invalid due to missing/inaccessible package, Unable to create a temp copy of patch 'sqlrun_sql.msp', MainEngineThread is returning 1635, This patch package could not be opened, Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. , KBA , BC-DB-MSS , SQL Server in SAP NetWeaver Products , BC-INS-NT , SAP Netweaver based Solutions on Windows , Problem

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