Symptom
- Accessing InfoView through Trusted Authentication, the user is redirected to the login page logon.jsp, and the following error is displayed
The user account has been disabled (FWM 00012) |
- While checking the Tomcat logs, or running the Trusted Authentication test script of KB 1305125, another error is displayed
This plugin has been disabled (FWB 00009) |
- It is possible to log into the system with an enterprise account, ruling out the error message visible from InfoView (User disabled)
Read more...
Environment
- BusinessObjects XI 3.1 SP2
- Trusted authentication
Product
SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1
Keywords
KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.