1651090 - Inconsistent role in the Enterprise Portal

The inconsistency can show itself in the following ways -

1. In runtime, end users see a "Page not found or not available" error when accessing the affected role. The TLN (Top Level Navigation) may also be empty:
   
   
   
   
2. In User Administration, the following error can appear when working with group assignments which contain the affected role -
   
      "An error occured while adding group assignments; to display the correct status, search for assigned groups":
   
   
   
   
3. In User Administration, the role is visible with a name beginning with "PCD_ROLE_PERSISTENCE" followed by an alphanumeric number:
   
   
   
   
4. The symptoms are accompanied by an error similar to the following in the defaultTrace:
   
   Error##Java###Naming exception from the pcd when trying to access the
   principal ROLE.PCD_ROLE_PERSISTENCE.t+wDdtBLMvWC+Pv9qzVhy
   VXRAgY=
   [EXCEPTION]
   {0}#1#javax.naming.NamingException: SQLException is not transient,
   error code = 1, sql state = 23000
   ORA-00001: unique constraint (SAPSR3DB.SYS_C004126) violated

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

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• SAP NetWeaver Enterprise Portal
• Release independent

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Collaboration Detailed Navigation , KBA , BC-PIN-PCD , PCD Generic Layer Services , EP-PIN-NAV , Navigation , EP-PIN-PRT , Portal Runtime , Problem