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1651090 - Inconsistent role in the Enterprise Portal


The inconsistency can show itself in the following ways -

  1. In runtime, end users see a "Page not found or not available" error when accessing the affected role. The TLN (Top Level Navigation) may also be empty:


  2. In User Administration, the following error can appear when working with group assignments which contain the affected role -

       "An error occured while adding group assignments; to display the correct status, search for assigned groups":


  3. In User Administration, the role is visible with a name beginning with "PCD_ROLE_PERSISTENCE" followed by an alphanumeric number:


  4. The symptoms are accompanied by an error similar to the following in the defaultTrace:

    Error##Java###Naming exception from the pcd when trying to access the
    principal ROLE.PCD_ROLE_PERSISTENCE.t+wDdtBLMvWC+Pv9qzVhy
    {0}#1#javax.naming.NamingException: SQLException is not transient,
    error code = 1, sql state = 23000
    ORA-00001: unique constraint (SAPSR3DB.SYS_C004126) violated

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP NetWeaver Enterprise Portal
  • Release independent


SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0


Collaboration Detailed Navigation , KBA , BC-PIN-PCD , PCD Generic Layer Services , EP-PIN-NAV , Navigation , EP-PIN-PRT , Portal Runtime , Problem

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