SAP Knowledge Base Article - Preview

1651124 - Dynamic Parameter List of values empty when refreshing a report in Crystal Reports or in SAP BI LaunchPad

Symptom

  • Some prompts does not have List of Values to select from.
  • When refreshing a report in Crystal Reports, the parameter shows an empty box to enter a value, when the expectation is to see a List of Values.
  • When the same List of Values is scheduled, it always return a dynamic List of Values for the prompts in Crystal Reports, and in SAP BI LaunchPad.
  • On a multi-node installation of SAP BusinessObjects BI Platform, when refreshing a report created in Crystal Reports, it sometimes display a dynamic List of Values for the prompts, and it sometimes shows an empty list of values.
         
         
  • Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
  • SAP Crystal Reports 2025
                
  • SAP BusinessObjects Business Intelligence Platform 4.2
  • SAP BusinessObjects Business Intelligence Platform 4.3
  • SAP BusinessObjects Business Intelligence Platform 2025

Product

SAP Crystal Reports 2016 ; SAP Crystal Reports 2020 ; SAP Crystal Reports 2025

Keywords

Empty LOV box, Cascading parameter prompt, Dynamic Cascading Prompt, failed to populate data , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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