SAP Knowledge Base Article - Preview

1651421 - Incoterms are missing at item level for Sales orders coming from Mobile Sales

Symptom

  • In CRM Online there is an issue with incoming orders from MSA
  • After doing conntrans and the orders are replicated in to CRM, Incoterms are missing at item level
  • Incoterms are available at header level, but are not copied to item level


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions

Keywords

KBA , CRM-MSA-SAD , Use CRM-MSA(Sales Document) , CRM-MSA-ADP-SAD , Use CRM-MSA(Sales Documents) , Problem

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