Symptom
- Unable to log into the Crystal Server Central Management Console.
Environment
- SAP BusinessObjects Business Intelligence platform 4.0
- SQL Server 2008
- Crystal Server 2011
Cause
SQL Server user password expired.
Resolution
- Reset the user password from SQL Server
- Restarted the SIA and Tomcat
Keywords
KBA , BI-BIP-CMC , Central Management Console (CMC) , Problem
Product
SAP Crystal Server 2011