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1653389 - Active Directory Authentication failed to verify the mapped groups. If the problem persists, please delete and re-map into BusinessObjects Enterprise all currently mapped groups.

Symptom

  • Newly added Win AD users not showing up in userlist in CMC
  • In business objects server the event viewer application logs shows "Active Directory Authentication failed to verify the mapped groups. If the problem persists, please delete and re-map into Business Objects Enterprise all currently mapped groups"

CMS trace shows:|||||||||||||||WINAD: ADNetworkBinding::BindIADsToDomainController() -- Binding to domain controller with LDAP://XXXXX -- hr=-2147016646
2011/11/15 19:21:58.885|==| | | 3112|3708| |||||||||||||||WINAD: ADAggregationManager::GetUsers() -- Could not bind to the Domain Controller for XYZDC. hr=-2147016646
2011/11/15 19:21:58.885|==| | | 3112|3708| |||||||||||||||SecWinAD Error: an error occurred in ADAggregationManager::GetUsers().
2011/11/15 19:21:58.885|==| | | 3112|3708| |||||||||||||||WINAD: CADImpl::GetError() -----------------------------------------------------------
2011/11/15 19:21:58.885|==| | | 3112|3708| |||||||||||||||UserReloadThread: GetAliases threw exception: Active Directory Authentication failed to verify the mapped groups. If the problem persists, please delete and re-map into BusinessObjects Enterprise all currently mapped groups. Plugin error: SecWinAD Error: an error occurred in ADAggregationManager::GetUsers().


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Environment

  • Business Objects : XI Release2, XI 3.x, BI 4.x
  • Authentication : Active Directory

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1 ; SAP Metadata Management XI 3.1

Keywords

KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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