SAP Knowledge Base Article - Preview

1657979 - Explorer 4.0 SP2 hangs after Logon on NetWeaver 7.3


  • Explorer 4.0 SP2 with any Patch until 2.7 hangs after Logon on NetWeaver 7.3.
  • After logging into Explorer only a blank screen appears.
  • Problem appears when opening Explorer from both the URL or from BI Launchpad.
  • Explorer on Tomcat runs successfully.




  • SAP BusinessObjects Explorer 4.0 SP02 (any Patch until 2.7)
  • SAP NetWeaver 7.3
  • Linux RedHat 5.5


SAP BusinessObjects Explorer 4.0 ; SAP NetWeaver 7.3


KBA , BI-RA-EXP , Obsolete: Polestar, Explorer , BI-BIP , Business intelligence platform , Bug Filed

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