SAP Knowledge Base Article - Preview

1658042 - Getting "your session has expired" while using SSL

Symptom

  • Using SSl opening InfoView, schedule any report or go to preferences you get the error message:"Either your session has expired (the system timed you out after 30 min) or you are not registered to access this application. Please click here to close this browser and exit."

errormy.png


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Environment

  • BOE XI 3.1 SP3
  • Tomcat 5.5
  • Reporting database: Oracle 10g
  • Client: Oracle 10g
  • Production
  • IE 6,8 and Firefox
  • Windows server 2003 R2 SP2


Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

http, https, ssl, non ssl, Session expired, timeout , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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