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1660097 - Running the Netviewer client causes certain Dell computers to crash (blue screen)

Symptom

Some Dell PCs crash (blue screen) after initiating a Netviewer session using the Netviewer client.


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Environment

  • Certain Dell Computers with a preinstalled Windows operating system.
  • Netviewer client.

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

SAP, Business Objects, Netviewer, crash, blue screen, Dell, Windows OS, sound card, audio driver , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , How To

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