SAP Knowledge Base Article - Public

1661198 - While exporting to pdf from Crystal Report error is thrown: System.Runtime.InteropServices.COMException(0x80041015): Failed to receive reply from server "xxxxxx".

Symptom

  • When clicked on the Export button of the Crystalreportviewer control, error is thrown

System.Runtime.InteropServices.COMException (0x80041015): Failed to receive reply from server "xxxxxx".
Error returned from Windows Sockets API recv(replySize) : 10054. at
CrystalDecisions.ReportAppServer.Controllers.PrintOutputControllerClass.Export(CrReportExportFormatEnum exportFormat, Int32 Reserved

Environment

Web App Server:

  • Windows Server 2003
  • Windows Server 2008
  • Crystal Reports SP3  (Runtime)
  • Web Application using .NET Framework

BI Server:

  • Windows Server 2003
  • Windows Server 2008
  • Crystal Reports Server Embedded 2008 SP2

Cause

Patch level of Crystal Reports Embedded Server was different than Runtime

Resolution

  • Upgrade the Crystal Reports Server Embedded to SP3

Note : 1)Ensure that the patch level of Runtime and Crystal Reports Embedded Server is same at any given point

           2)Upgrading the product to the latest patch is always recommended

See Also

1376876 - Do the client tools need to have the same Patch level as the server tools of BuinessObjects Enterprise XI series?

Keywords

export fail pdf viewer control sdk app .net viewercontrol , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To

Product

Crystal Reports Server 2008 V1, OEM edition