Symptom
When NetViewer starts on a Dell computer, the application produces a blue screen
Cause
A video driver file that causes the blue screen is no longer installed
Resolution
- Rename the file "ctAudDrv.sys" to "ctAudDrv.sys.bak" under "C:\Windows\System32\Drivers\"
- Restart the PC
Keywords
net viewer gpf screen death terminate , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To
Product
SAP Crystal Reports, developer version for Microsoft Visual Studio