Symptom
The Credit Memo cannot be posted because of the error message: Posting of invoice not possible due to error in financial accounting; Cannot find account determination group for product category ABC.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Supplier Invoicing Work Center.
- Select New Credit Memo without Purchase Order under Common Tasks.
- Fill in all the details and select Post button, then the system would display the error message.
Cause
A credit memo has been created for the reversed low value fixed asset with an acquisition cost of XYZ euro, but the amount is less than XYZ euro. As a result, the credit memo will not be posted into the fixed asset account, but it will be posted as a normal purchase order.
Resolution
- Go to the Business Configuration Work Center.
- Select Implementation Projects View.
- Select your project and select Open Activity List.
- Select Default Account Determination Group for Product Categories fine tuning activity.
- Fill in the fields Product category as ABC, Product Category Description and Default Account Determination Group For Materials.
- Select Save and Close button.
Keywords
Posting, Invoice, Not Possible, Financial Accounting, Account Determination Group, Product category, Credit Memo , KBA , AP-PRP , Purchase Request Processing , How To
SAP Knowledge Base Article - Public