1662843 - New delivery Created for purchase order which is completely delivered or Delivery tolerance is exceeded

The user is facing one of the scenarios below:

[Scenario 1] The Purchase Order has a defined Over-Delivery Tolerance in it. However, system is still allowing to receive more than the Over-Delivery Tolerance.

or

[Scenario 2] There is no Over-Delivery Tolerance maintained in the Purchase Order. Also the Order status is Finished and its Delivery status is Completely Delivered. However the system still allows to create a new delivery.

or

[Scenario 3] The user is able to create a Delivery that exceeds the quantity specified in the Purchase Order.

or

[Scenario 4] Purchase order is canceled but system allows the creation of Inbound Deliveries.

SAP Business ByDesign

1. Go to Inbound Delivery work center.
2. Go to Purchase Orders view.
3. Search for ABC (ABC is the Purchase Order's ID).
4. Click in Post Goods Receipt button.
5. Enter the Actual Quantity (greater than the Over-Delivery Tolerance limit). 
6. Click in Save and Close button.

System allows to post the Goods and Services Receipt. 

There is no hard restriction with errors during the creation of an Inbound Delivery. This happens because if a delivery is received physically, you receive all the goods; then you accept or reject the delivery. If rejected, the goods are sent back to the Supplier.

In both cases, accepted or rejected, the Goods Receipt, Goods Issue and Invoices must be in the system to complete the supply value chain.

The system may trigger the warning messages:

• Actual quantity is exceeding the tolerance range.
• Actual quantity exceeds open purchase order quantity for delivery item. Be aware that over delivery may be within tolerance range.
• Reference order item canceled.

So this a flexible feature. The user decides whether to create the Delivery or not.

The user can decide whether to:

Return the delivery if the Order is cancelled or the quantity is greater than expected;

Cancel the inbound delivery if the Order was cancelled by mistake. Then new Order and new Delivery would be created to allow the correct invoicing.

All items are proposed. Item with open Purchase order quantity greater than zero do not exist.

Note: In Inbound Logistics work center, Purchase Orders view, if the drop-down is selected as 'Due and overdue purchase orders' or 'Open purchase orders', the cancelled Orders will not be shown. However if the drop-down is selected as 'Purchase orders by party' or 'All purchase orders by selection', the cancelled Orders will be shown.

• KBA: 2586335 - Error : Item Quantity Greater Than Open X of Purchase Order
• KBA: 2581940 - Released Quantity Exceeds Target Quantity in Purchasing Contract
• KBA: 2732939 - Purchase Order Available For Delivery After Supplier Return

Purchase Order; Over-Delivery; Item; Inbound Delivery; Goods and Services Receipt; Supplier Invoice; Over-Delivered; Quantity; Greater Quantity; Delivery , KBA , tolerance percentage , purchase order , over-delivery tolerance , AP-IDP , Inbound Delivery Processing , AP-POP-PO , Purchase Order , How To