SAP Knowledge Base Article - Preview

1664950 - Error while communicating with the server - EPM Add-in

Symptom

  • When logging into the EPM Add-in using a secure URL (https), the following error is displayed:

EPM – General error

Error while communicating with the server.

Framework message:

The underlying connection was closed.  Could not establish trust relationship for the SSL/TLS secure channel.

 CertError1.jpg

  •  When connecting to the URL via a browser (https://<server>:<port>/sap/bpc/web), a certificate error is displayed:
    There is a problem with this website’s security certificate.

CertError2.jpg


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Environment

  • SAP Business Planning and Consolidation, version for SAP NetWeaver
  • EPM Add-in for Microsoft Office

Product

SAP Business Planning and Consolidation, version for SAP NetWeaver all versions

Keywords

bjh, certificate, cer,1664950, EPM, BPC  NW, Business Planning and Consolidation for NetWeaver, SAP BPC FOR NetWeaver, BPCNW, Embedded, standard, classic, unified, BOPC , KBA , security , 3rd party tools config and system admin , best practice , troubleshooting , installation, upgrades and migration , EPM-BPC-NW , NetWeaver Version , EPM-XLS , EPM Excel Client , EPM-BPC-MS , Microsoft Version , How To

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