SAP Knowledge Base Article - Public

1665381 - Error: "Unable to open a socket to talk to CMS <CMSName>:<Port number> (FWM 01005) null" after installing Crystal Server 2011 in Linux


  • "WaitForCMSForTheFirstTime" stuck after 96% of installation process.
  • The Central Management Server (CMS) is not created.
  • Error : Unable to open a socket to talk to CMS <CMSName>:<Port number> (FWM01005) null when trying to log into Central Management Console.


  • SAP Crystal Server 2011
  • Linux

Reproducing the Issue

  1. Run BI4.0 SP2 Full build installation.
  2. Click Next until reaching the end of the installation.
  3. Create Server Intelligence Agent (SIA) manually.
  4. Log on to the Central Management Console (CMC).


Lack of memory (RAM).


  1. Uninstall Crystal Server 2011.
  2. Stop all servers : stopservers, tomcatshutdown ...
  3. Disable SELINUX environment variable.
  4. Restart the server.
  5. Increase memory to 8 GB (recommended is 16 GB).
  6. Re-install Crystal Server 2011.


WaitForCMSForTheFirstTime, bi 4.0, CR2011, linux, fwm 01005, crystal server 2011 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem


SAP Crystal Server 2011, feature pack 3