SAP Knowledge Base Article - Preview

1665887 - Request stays as PENDING with the message Decision Pending on the UI or path status and approver is blank

Symptom

You have created a new request but the approver of the first stage is unable to view the request in the inbox.


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Environment

  • SAP GRC Access Control 10.x/12.0
  • Access Request Administration
  • MSMP Workflow

Product

SAP Access Control 10.0 ; SAP Access Control 10.1 ; SAP Access Control 12.0

Keywords

Access control, WF-BATCH, GRC 10.0 , KBA , troubleshooting , configuration , work inbox , decision pending , decision pending on the ui , sap_grac_all , wf-batch , sap_all , GRC-SAC-ARQ , Access Request , Problem

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