SAP Knowledge Base Article - Preview

1666120 - Error: "The page cannot be displayed" when accessing InfoView through TAM


  • XI3.1 and TAM have been running in production and new test environment has been created
  • To support SSO on the test environment, InfoView web application and TAM are configured as described in SAP BusinessObjects Enterprise Administrator's Guide
  • Production environment uses a certificate issued by a third party but the test environment uses the default certificate TAM has
  • Access to InfoView through TAM gets the error "The page cannot be displayed"
  • Direct access to InfoView works fine




  • BusinessObjects Enterprise XI 3.1 (XI3.1)
  • IBM Tivoli Access Manager 6.1 (TAM)


SAP BusinessObjects Enterprise XI 3.1


WebSeal, Certification Authority, connection terminated , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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