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1667115 - OLE Error 80042A63 in PCM Web with Entreprise SSO

Symptom

  • PCM primary server is configured with "Entreprise" authentication for SSO type

    Entreprise.jpg
  • The account of the user (name & password) is correctly created in Business Objects Entreprise CMS
  • When the user tried to connect to PCM via Web, after entering the name & password, the OLE error 80042A63 raised by Internet Explorer browser

    Entreprise 00.jpg


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Environment

  • SAP BusinessObjects Profitability and Cost Management 10 onwards including Support Packages (SAP EPM PCM)

Product

SAP Profitability and Cost Management all versions

Keywords

OLE Error 80042A63, SAP authentication, Entreprise authentication, Entreprise SSO , KBA , EPM-PCM , Profitability and Cost Management, EPO, PP, AA, Metify , Problem

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