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1667998 - SSO not working for SBOE Explorer receiving HTTP 500 error

Symptom

  • SSO works fine for infoview
  • SSO fails for BOE explorer
  • Used KB 1458269 to configure SSO for SAP Business Objects Explorer
  • Error message in logs is
2011-12-22 12:35:25,451 [http-8080-Processor25] ERROR org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/polestar].[jsp] - Servlet.service() for servlet jsp threw exception
java.lang.NullPointerException
 at com.crystaldecisions.sdk.occa.security.internal.LogonCred.<init>(LogonCred.java:28)
 at com.crystaldecisions.sdk.occa.security.internal.LogonService.userLogon(LogonService.java:641)
 at com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.userLogon(SecurityMgr.java:180)
 at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon(SessionMgr.java:455)
 at com.businessobjects.datadiscovery.sso.vintela.VintelaSSOHandler.logon(Unknown Source)
 at com.businessobjects.datadiscovery.sso.impl.SSOManager.logon(Unknown Source)
 at com.businessobjects.datadiscovery.web.servletfilters.SSOFilter.doFilter(Unknown Source)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
 at com.wedgetail.idm.sso.AuthFilter.doFilter(AuthFilter.java:128)
 at com.businessobjects.sdk.credential.WrappedResponseAuthFilter.doFilter(WrappedResponseAuthFilter.java:64)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
 at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
 at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
 at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
 at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
 at java.lang.Thread.run(Thread.java:595)
12:35:25,451 ERROR [[jsp]] Servlet.service() for servlet jsp threw exception
java.lang.NullPointerException
 at com.crystaldecisions.sdk.occa.security.internal.LogonCred.<init>(LogonCred.java:28)
 at com.crystaldecisions.sdk.occa.security.internal.LogonService.userLogon(LogonService.java:641)
 at com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.userLogon(SecurityMgr.java:180)
 at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon(SessionMgr.java:455)
 at com.businessobjects.datadiscovery.sso.vintela.VintelaSSOHandler.logon(Unknown Source)
 at com.businessobjects.datadiscovery.sso.impl.SSOManager.logon(Unknown Source)
 at com.businessobjects.datadiscovery.web.servletfilters.SSOFilter.doFilter(Unknown Source)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
 at com.wedgetail.idm.sso.AuthFilter.doFilter(AuthFilter.java:128)
 at com.businessobjects.sdk.credential.WrappedResponseAuthFilter.doFilter(WrappedResponseAuthFilter.java:64)
 at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
 at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
 at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
 at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
 at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
 at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
 at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
 at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
 at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
 at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
 at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
 at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
 at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
 at java.lang.Thread.run(Thread.java:595)


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Environment

  • This issue was reproduced in SAP Business Objects XI 3.1 SP3 various fixpacks
  • Business Objects Explorer version was 3.2 SP2

Product

SAP BusinessObjects Enterprise XI 3.0

Keywords

zie polestar SBOP enterprise single sign on sign-on automatic logon log on in , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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