Symptom
Jobs are scheduled under the responsibility of an existing user. If a user leaves the company, the jobs scheduled by this user are technically locked as soon as the user status is set to invalid. A health check creates an case as soon as this situation is detected in the system.
Resolution
A new responsible user who has corresponding access rights for the Mass Data Runs (MDRs) has to reschedule the corresponding job runs manually as follows:
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Open the corresponding work center view.
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Select the corresponding mass data run object with the run ID given in the error message.
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Click View jobs.
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Select the corresponding job and look up the periodicity and, if existing, the name of the job and click Cancel.
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Go back to mass data run object and click Schedule.
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Enter the periodicity and possibly the name of the job and save your entries.
Keywords
KBA , jobs scheduled by user locked , health check , user locked , invalid , SRD-CC-IAM , Identity & Access Management , How To