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1668795 - Error: "error destination directory. [425 Failed to Establish connection. ]:[CrystalEnterprise.Ftp]" when scheduling reports to FTP destination

Symptom

  • Error: "error destination directory. [425 Failed to Establish connection. ]:[CrystalEnterprise.Ftp]" when scheduling reports to FTP destination.
  • In the AJS (Adaptive Job Server) logs, the below error may be seen:
    Failed to get replay from ftp server
    425 Not able to open data connection.


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.x / 2025
  • Scheduling to FTP destination
  • Windows
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

schedule, ftp, destination, webi, crystal, firewall, rules, bi-directional, port, services, failed to establish connection, 425, CrystalEnterprise.Ftp, in bound, out bound, block, restrict, open, failed , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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