SAP Knowledge Base Article - Public

1673082 - Wrong Language Determination in Customer Invoice

Symptom

You created a new form template for customer invoice with Adobe Lifecycle  Designer, the template  is created  for accounts in XYZ(XYZ represents the preferred language) ,then you uploaded and published the template.

After this,Once you preview the invoice ABC(ABC represents the ID of invoice) which is newly created, you notice the language in invoice is not in XYZ.

 

Environment

SAP Business ByDesign

Reproducing the Issue

1. Go to the Customer Invoicing work center
2. Select the Invoice Documents view
3. Show All Invoice Documents
4. Find  invoice ABC (ABC represents the ID of invoice)
5. Select invoice ABC 
6. Choose Preview tab

You find the language in invoice ABC is not XYZ

Cause

No communication language defined in the Master Data of the Bill-To party in invoice ABC. Therefore, the system uses the logon language of the user to determine the language of the form template. 

If the Invoice is not released yet, you can check which Account is used as Language Source and the Language determined when you click on the You Can Also Button and Select the Edit Output Document

In the sub tab Output Details of the new window you can see the Business Partner used as Language Source and the respective Language which is determined.

Resolution

  1. Go to the Account Management work center
  2. Go to the Account view
  3. Edit  Account DEF(DEF represents the account name of invoice ABC)
  4. Choose View All tab
  5. Go to the General tab. The language can be maintained in the Main Communication Data.
  6. Choose Save it

See Also

[Enter your See Also here...]

Keywords

Form Template; Language; Sprache; Kundenrechnung; Bill-To Party; Bill To , KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP Business ByDesign all versions