1675441 - SBOP BI 4.0: Error: "Account Information Not Recognized: (FWM 00006)" after authentication against Windows AD with Kerberos using Vintela SSO was implemented

Symptom

Logon to Central Management Console (CMC) or BI Launch Pad using Windows AD with Kerberos and Vintela SSO, failed with the following error:

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Account Information Not Recognized: Active Directory Authentication
failed to log you on. Please contact your system administrator to make
sure you are a member of a valid mapped group and try again. If you are
not a member of the default domain, enter your user name as
UserName@DNS_DomainName, and then try again. (FWM 00006)
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Environment

SAP BusinessObjects BI Platform 4.0 SP02
Microsoft Windows Server 2008 R2
Microsoft Windows Active Directory
Vintela Authentication Services

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence, Edge edition 4.0, standard package

Keywords

Vintela, user, Kerberos, login, logon, failed, authentication, cannot, can't, implementation, Active Directory, AD, bscLogin.conf, krb5.ini, SSO, unable, BI 4.0, CMC, BILP , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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