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SAP Knowledge Base Article - PreviewSymptom
Logging in with a user ID returns the error:
Account Information Not Recognized: Invalid username or password. If your account is under any root other than dc=kbs, dc=sap, dc=corp, you must enter your DN. (FWB 00007)
Logging in with the full name allows the user to log in
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Product
SAP BusinessObjects Enterprise XI 3.1
Keywords
KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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