SAP Knowledge Base Article - Preview

1676941 - Field mobile phone in Transaction FPP1 is not being updated for the customer in Transaction XD03

Symptom

  • The mobile phone number entered while creating business partner (FPP1) is not being captured in customer master (XD03).
  • When an IS-U Business Partner is changed in transaction FPP2, the new details are copied across to the SD Customer, the phone number and fax number are copied across, but mobile phone number is not.
  • Only one phone number, that is, standard number, ADR2-FLGDEFAULT = 'X', is copied from business partner to the SD Customer.


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Environment

  • SAP IS-U/CCS - Industry Solution for Utilities / Customer Care & Service
  • SAP for Utilities as Part of SAP ERP, release IS-UT 600 and following

Product

SAP ERP 6.0

Keywords

Field Name MOB_NUMBER, Screen Field SZA11_0100-MOB_NUMBER, address independent communication , KBA , IS-U-MD-BP , Business Partner , LO-MD-BP-CM , Customer Master , Problem

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