SAP Knowledge Base Article - Preview

1677580 - Error "Cannot Copy file: Cannot read from the source file or disk." while exporting a report to excel format from Infoview in IE8.

Symptom

  • Error "Cannot Copy file: Cannot read from the source file or disk." while exporting a report to excel format from InfoView.
  • Problem with both WebI and DeskI reports.
  • Happens only with Internet Explorer 8 and above.


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Environment

  • BusinessObjects Enterprise XI 3.1 SP3 and above
  • Internet Explorer 8 and above

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Cannot Copy file, Cannot read from the source file or disk, IE8, Export to excel, excel, Webi, Deski, Internet Explorer 8 , KBA , BI-RA-WBI , Web Intelligence , Problem

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