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1677774 - Explorer cannot be opened from the BI Launch Pad when Netweaver is used

Symptom

Explorer cannot be opened from the BI Launch Pad when Netweaver is used
Error opening page http://<machine_name>:57400/BOE/portal/1109192022/IVExplorer/jsp/BOEbridge.jsp?cafWebSesInit=true&bttoken=MDAwRGxMRWdnSDhKQk4zbzdBMWpeQENaU1JFZVdpOzAEQ&bttoken=MDAwRGxMRWdnSDhKQk4zbzdBMWpeQENaU1JFZVdpOzAEQ&opendocTarget=infoviewOpenDocFrame&appKind=InfoView&service=/InfoView/common/appService.do&loc=en&pvl=en_VI&ctx=standalone&actId=4732&containerId=&pref=maxOpageU%3D50%3BmaxOpageUt%3D200%3BmaxOpageC%3D10%3Btz%3DGMT%3BmUnit%3Dinch%3BshowFilters%3Dtrue%3BsmtpFrom%3Dtrue%3BpromptForUnsavedData%3Dtrue%3B5
If the string after "pref" is removed from the URL then login in BO explorer works:
http://<machine_name>:57400/BOE/portal/1109192022/IVExplorer/jsp/BOEbridge.jsp?cafWebSesInit=true&bttoken=MDAwRGxMRWdnSDhKQk4zbzdBMWpeQENaU1JFZVdpOzAEQ&bttoken=MDAwRGxMRWdnSDhKQk4zbzdBMWpeQENaU1JFZVdpOzAEQ&opendocTarget=infoviewOpenDocFrame&appKind=InfoView&service=/InfoView/common/appService.do&loc=en&pvl=en_VI&ctx=standalone&actId=4732&containerId=

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Environment

SAP BusinessObjects BI 4.0
SAP BusinessObjects Explorer 4.0
Netweaver

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Explorer 4.0

Keywords

KBA , BI-RA-EXP , Obsolete: Polestar, Explorer , Bug Filed

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