Symptom
- Schedule of Crystal reports fails with error "Failed to open the connection. ~tmpxxxxxxxxx.rpt".
- View and View-on-Demand are working fine, from both Crystal client and BI Launch Pad.
- crlogger logs (as per KBA 1653533 attached) shown errors such as "Failed to look up the DSN. ini file path=/home/crystal/sap_bobj/enterprise_xi40/odbc.ini,DSN=PRODX,key name=Driver" and "Error 31837 (../../src/data/queryenghelp.cpp, 554): Failed to open the connection.: 1
Read more...
Environment
- Crystal Report Server 2011
- SAP BusinessObjects BI 4.0
Product
Crystal Reports Server 2008 V0 ; Crystal Reports Server 2008 V1 ; SAP BusinessObjects Business Intelligence platform 4.0 ; SAP Crystal Server 2011 ; SAP Crystal Server 2011, feature pack 3
Keywords
KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.