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1678091 - Unable to start servers in BusinessObjects Enterprise XI 3.1

Symptom

  • After executing the startservers, stopservers, ccm.sh scripts; it hangs on the next line and does not proceed.
  • CCM logs do not show any errors and CMS, SIA logs don't get generated.
  • Running cmsdbsetup and serverconfig also hangs or might proceed after a very very long time.
  • The CMS process can be seen in the task list (prstat) however does'nt seem to listen on any port.
  • Running truss on the CMS PID gives the following output repeatedly:

open("<bo-home>/data/.bobj/registry/.BusinessObjectsRegistryLock", O_RDONLY|O_CREAT|O_EXCL, 0744) Err#17 EEXIST
stat64("<bo-home>/data/.bobj/registry/.BusinessObjectsRegistryLock", 0xFFBFD720) Err#79 EOVERFLOW
nanosleep(0xFFBFD610, 0xFFBFD608)

  • Running 'ls -a' in "<bo-home>/data/.bobj/registry/" gives the error "Value too large...".


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Environment

  • BusinessObjects Enterprise XI 3.1
  • Solaris 10

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

startservers stopservers cmsdbsetup serverconfig hang not responding , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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