1678469 - Create Users step fails with "Connection to P4 port of managed system failed"

Symptom

During the execution of the managed system configuration for JAVA systems, the step 'Create Users' fails with the following errors:

User status cannot be checked

Remote error: Connection to P4 port of managed system failed

In the details of the above error message you may see the error message “404 Not Found".

Also, in the SMD Agent log file SMDAgentApplication.log of the managed system the following error is found:

   Jan 17, 2012 3:09:45 PM [Thread[Thread-21,5,main] ] Error   [Setup]Connection to P4 port of managed system failed [EXCEPTION]
   com.sap.smdagent.plugins.connectors.p4.exceptions.P4ConnectionException Connection error to SAP System sid [XXX/null],
   more details about the error in agent 'sapvsol' log file (SMDAgentApplication.X.log).; nested exception is: java.io.IOException:
   invalid response from message server: HTTP/1.1 404 Not Found

Another symptom is the following error that is shown in the log details:

No P4 connection could be established to XXX from <hostname>
P4 Connection to XXX failed (More details in SMDAgentApplication.log of agent <hostname>)
Please check the value of HTTP Message Server port (Default: 81+SCS Instance Number) entered in step 'Enter System Parameters'
; nested exception is:
java.io.IOException: Can't get Socket. Reason:Connection refused(cause=java.io.IOException Can't get Socket. Reason:Connection refused)

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Solution Manager Diagnostics

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

create, users, P4, port, connection failed, 404, not found, user status cannot be checked, sapj2ee/msgserver/httpport, , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem

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