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1678939 - 'Error while loading shared libraries...' during the installation of BI 4.0 or SAP Lumira Server for BI Platform

Symptom

When starting the installation for BI 4.x on Suse Linux 10 SP4 or SAP Lumira Server for BI Platform 1.31 / 2.x, the following error message is shown:

/perl/bin/perl: No such file or directory
Error while loading shared libraries:libstdc++.so.5:wrong ELF class: ELFCLASS64
Finished, return code is 127
Lumira-install-error.png

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Environment

  • SAP BusinessObjects Business Intelligence 4.0 / 4.1 / 4.2
  • SAP Lumira Server for BI Platform 1.31 / 2.0+
  • Suse Linux 10 SP4 64 Bit
  • SuSE Linux 12 64 Bit 
    Possibly also on other Linux Distributions

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

BOBJE BI 4.0 4.1 4.2 Lumira 1.31 2.0 2.1 Unable to find perl either in linux unix aix SuSE , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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