SAP Knowledge Base Article - Public

1679832 - Unable to Post the Supplier Invoice due to Unposted Cancelled Goods and Services Receipt

Symptom

You are unable to post the supplier invoice because of an error message: Cannot find goods or service receipt XYZ for Purchase Order ABC, item 1 in accounting .The Goods and Services Receipt (GSR) displayed in the Error message is  already canceled.

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Select the Invoices and Credit Memos view.
  3. Select the invoice you want to post and select the Edit button.
  4. Select Post button system displays the error message.

Cause

  1. Go to General Ledger work center.
  2. Go to Closing Cockpit view.
  3. Go to Source Documents sub-view.
  4. Search for the source document with the GSR document ID XYZ .
  5. Select the source document and select the action View Business Transaction from the drop down list of Actions button.
  6. On the new screen you will see the issue description under the column Message:Cannot find account determination group for product category .

Resolution

 Maintain the account determination for the product category by following the below mentioned steps:

  1. Go to the Business Configuration work center.
  2. Go to the Activity list view.
  3. Go to Fine-tune step.
  4. Select activity Charts of Accounts, Financial Reporting Structures,Account Determination.
  5. Under section Account determination go to respective tab.
  6. Maintain the account determination here.

 

You can post the document successfully by posting the task created for the GSR:

  1.  Go to General Ledger work center.
  2.  Go to Closing Cockpit view.
  3.  Go to Source Documents sub view.
  4.  Select the GSR XYZ.
  5.  Select the option View Business Transaction from the drop down list of Actions button.
  6.  Select Post button.

Once you post the tasks for both the canceled and cancelation GSR, you can post the supplier invoice successfully.

 

Keywords

KBA , AP-SIP , Supplier Invoice Processing , How To

Product

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