SAP Knowledge Base Article - Public

1680634 - Unable to expand hierarchical groups using the Plus sign in the Group Tree


  • A report with hierarchical groups, the plus sign (+) does not appear in the Group Tree when viewed in the web viewer for VS .NET
  • The plus sign is present in the windows viewer
  • The plus sign is present when the report is viewed in the Crystal Reports designer



  • Crystal Reports for Visual Studio 2010
  • Visual Studio 2010

Reproducing the Issue

  • Run a report that has hierarchical groups in an ASP.NET application
  • The plus sign to expand the groups is not visible


The issue has been identified and logged under Problem Report ID ADAPT01175349


Issue has been resolved in Service Pack 3 for Crystal Reports for Visual Studio 2010


CR2010 2010 CR4VS2010 CR4VS VS2010 NET2010 Crystal Reports for .NET Framework 4.0 crforvs 13 , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , Problem


SAP Crystal Reports, developer version for Microsoft Visual Studio