Symptom
- Crystal Reports 2008 (version 12.0.0.683) is installed
- Applying Service pack 4 for Crystal Reports 2008 results in the error:
Update can not install because the version of the product on the system is too low
Environment
Crystal Reports 2008
Cause
Service Pack 4 is an incremental build and requires a previous full build (SP 3) to be installed first
Resolution
- Download and apply Service Pack 3 Full Build
- The apply Service Pack 4
See Also
- For more downloads see the Business Objects Support Software Downloads page
- For more information regarding Service Packs for Crystal reports 2008 see the wiki:
Keywords
cr 2008 cr2008 fix pack fixpack fp three four update upgrade , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To
Product
Crystal Reports 2008 V1