1684092 - 'XML reader error: javax.xml.stream.XMLStreamException: ParseError at [row,col]:[2175,37] Message: XML document structures must start and end within the same entity.' when publishing a Web Service from a Webi report

Symptom

When publishing a Web service from a Web Intelligence (Webi) report or while displaying the list of Web Services when modifying a document, an error occurs:

'XML reader error: javax.xml.stream.XMLStreamException: ParseError at [row,col]:[2175,37] Message: XML document structures must start and end within the same entity.'

When using an HTTP debugger (i.e.: fiddler), the response to HTTP calls under /dswsbobje webapp exhibit infinite loops behaviours. This can occur on various elements and has been seen on managedqueryasaservice?wsdl web services calls as well as Session?wdsl

Below is an example of the behaviour (the <s:sequence> loop has been shorten to ease reading of this KBA)

<s:element name="resetSessionTimeOutResponse">
<s:complexType/>
</s:element>
<s:element name="logout">
  <s:complexType>
   <s:sequence>
   <s:sequence>
   <s:sequence> etc...

Environment

BI 4.0 SP02 patch 11 - seen on various patch levels including patch 4.10
Windows

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3

Keywords

webintelligence, infoview, ADAPT01612321, ADAPT, 01612321 , KBA , BI-RA-WBI , Web Intelligence , Bug Filed

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