1684249 - WEBI Reports Web Intelligence documents are intermittently failing with the error message "Session is closed (Error: INF)" in a Clustered Environment

• In a clustered Business Objects installation, WebI reports intermittently fail to open or execute. Users encounter the following error when accessing reports through InfoView/BI Launchpad or attempting to schedule them:

  "Session is Closed (Error: INF)"

• Users receive a "Session is Closed (Error: INF)" error when opening or scheduling WebI reports in InfoView or BI Launchpad.

• SAP BusinessObjects Business Intelligence platform 4.x /2025.
• Windows/Linux/Unix Operating Systems.

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