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1686530 - CCMS transactions on Oracle RAC - Common problems and errors

Symptom

Database administrator actions performed in transaction DB13 are failing with the following errors:
 

1. The process fails because of OS level permissions, e.g.
 

Job startedStep 001 started (program RSDBAJOB, variant &0000000000027, user ID I027595)
Execute logical command BRCONNECT On host rac-scanParameters: -u / -jid CHECK20120219154037 -c -f check
BR0801I BRCONNECT 7.20 (20)
BR0805I Start of BRCONNECT processing: cehxsehe.chk 2012-02-19 15.40.42
BR0252E Function fopen() failed for '/oracle/RA1/sapcheck/cehxsehe.chk' at location main-6
BR0253E errno 13: Permission deniedBR0121E Processing of log file /oracle/RA1/sapcheck/cehxsehe.chk failed
BR0806I End of BRCONNECT processing: cehxsehe.chk2012-02-19 15.40.44
BR0280I BRCONNECT time stamp: 2012-02-19 15.40.50
BR0804I BRCONNECT terminated with errors
External program terminated with exit code 3
BRCONNECT returned error status E
Job finished


2. Backing up the database with brbackup fails with an Oracle level logon error, e.g.
 

BR0278E Command output of '/usr/sap/RA1/SYS/exe/run/brtools -f printcmd -U /oracle/RA1/sapbackup/.behxvmbs.003 'archive log list;' 'exit;'   /oracle/RA1/11202/bin/sqlplus /nolog':
SQL*Plus: Release 11.2.0.2.0 Production on Mon Feb 20 07:48:46 2012
Copyright (c) 1982, 2010, Oracle. 
All rights reserved.
SQL> ERROR:ORA-01031: insufficient privileges
SQL> ORA-01012: not logged on
SQL>BR0280I BRBACKUP time stamp: 2012-02-20 07.48.50
BR0279E Return code from '/usr/sap/RA1/SYS/exe/run/brtools -f printcmd -U /oracle/RA1/sapbackup/.behxvmbs.003 'archive log list;' 'exit;'   /oracle/RA1/11202/bin/sqlplus /nolog': 0
BR0302E SQLPLUS call for database instance RA1002 failed


3. The brtools determine that the database instance is shutdown, even though all instances are up and running
 

Step 001 started (program RSDBAJOB, variant &0000000000035, user ID I027595)
Execute logical command BRCONNECT On host rac-scan
Parameters: -u / -jid CHECK20120220165007 -c -f check
BR0801I BRCONNECT 7.20 (20)
BR0805I Start of BRCONNECT processing: cehxxihm.chk 2012-02-20 16.50.34
BR0484I BRCONNECT log file: /oracle/RA1/sapcheck/cehxxihm.chk
BR0613E Database instance RA1 is shut down
BR0806I End of BRCONNECT processing: cehxxihm.chk2012-02-20 16.50.41
BR0280I BRCONNECT time stamp: 2012-02-20 16.50.41
BR0804I BRCONNECT terminated with errors
External program terminated with exit code 3


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Environment

SAP Netweaver based products running on Oracle RAC in Unix/Linux environments

Product

SAP NetWeaver Application Server for ABAP all versions

Keywords

Real Application Cluster , KBA , BC-DB-ORA-RAC , Real Application Clusters (RAC) , BC-CCM-MON-ORA , Database Monitors for Oracle , Problem

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