SAP Knowledge Base Article - Preview

1687018 - Web Intelligence Rich Client sessions do not decrease when users log off

Symptom

  • User sessions are shown as active on Central Management Console (CMC) or Query Builder even after users close or log off  Web Intelligence Rich Client
  • ERROR: "assert failure: (apsfactory.cpp:1210). (false : APSFactory::updateTimeStamp - pinging session with handle 180863JwY1KnJ83FXtpGxy)." in CMS trace logs


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Environment

  • BusinessObjects Edge/Enterprise XI 3.1 SP 3
  • Linux
  • Web Intelligence Rich Client (WRC)
  • Tomcat 5.5

 

Product

SAP BusinessObjects BI Edge 3.1, standard package (not for SAP ERP) ; SAP BusinessObjects Enterprise XI 3.1

Keywords

timeout,expire,hung,left,failover,token , KBA , BI-RA-WBI-WRC , Obsolete, use : BI-RA-WBI-DEP-WRC , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Bug Filed

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