1689712 - Error exporting to 64 bit Microsoft Outlook (MAPI) using Crystal Reports 2008 in a Visual Studio 2008 application

Symptom

Visual Studio 2008 application is compiled as "Any CPU"
Exporting to 32 bit Microsoft Outlook (MAPI) using Crystal Reports 2008 in a Visual Studio 2008 application works as expected
Exporting to 64 bit Microsoft Outlook (MAPI) using Crystal Reports 2008 in a Visual Studio 2008 application results in the error:

Either there is no default mail client or the current mail client cannot fulfill the messaging
request. Please run Microsoft Outlook and set is as the default mail client.

Environment

Crystal Reports 2008 (12.x)
Visual Studio 2008

Cause

Crystal Report 2008 does not have 64 bit support
Crystal Report 2008 will run on a 64 bit Operating Systems, but in 32 bit mode and requires all third party dependencies be 32 bit
The 32 bit dependencies include database and email clients

Resolution

Export the report to disk
E-mail the report using Microsoft MAPI API's

Keywords

CR 2008 CR2008 12 email mail , KBA , BI-DEV-NET-SDK , .NET SDK / COM SDK , How To

Product

Crystal Reports 2008 V1