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1690014 - Alerts can not be sent via mail through Alert Framework


Alerts are sent from an application using the Alert Framework into the Alert Inbox. In customizing of Alert Inbox setting was made to send alerts via mail. However no mail with these alerts are created.
Parallel following error can appear in application log (transaction SLG1) for log object "alert":

BCS exception (OSERR_BCS) occurred



  • SAP Basis Release 620 and higher
  • Alert Framework


SAP NetWeaver all versions


RSALERTTEST, inbound processing, ALRTCATDEF, BCS exception (OSERR_BCS) was raised , KBA , BC-SRV-GBT-ALM , Alert Framework , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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