SAP Knowledge Base Article - Public

1690955 - Selected document list of Publication doesn't get updated when clicking move up or move down button

Symptom

In .NET InfoView the buttons move up and move down in publications are invalid.

Environment

  • SAP BusinessObjects Crystal Reports Server (CRS) 2008
  • .NET InfoView
  • Microsoft Internet Explorer (IE) 6

Reproducing the Issue

  1. Create a new publication in .NET InfoView.
  2. Set a name for the publication.
  3. Add over 3 documents to the publication.
  4. Select any of the 3 documents and click move up, move down button.
  5. The list is not updated.

Cause

The issue has been tracked under Problem Report ID ADAPT01617497.

Resolution

Development has confirmed this issue is caused by IE 6. Upgrade to IE 7 / IE 8 will resolve this problem.

 

See Also

1690967 - An error has occurred: Only one document schedule type is supported for the publication

Keywords

ADAPT01617497, 01617497, IE6, IE7, IE8 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

Product

Crystal Reports Server 2008 V1