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1692513 - Crystal report cannot connect to SAP BW


  • Cannot create new Crystal Report using SAP Toolbar
  • Cannot connect to SAP BW system.  SAP Logon Control window pops up upon entering the credentials with following message:

Error: " SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed"

  • Cannot open report saved on Business Objects Enterprise
  • Error "Unable to log on: Could not connect to server XXX.  Check that the server name is correct and that the server is running"



  • Crystal Reports 2008 Service Pack (SP) 3 full build
  • SAP Integration Kit SP 3
  • SAP BW 7.2
  • Citrix Presentation Server 4.5 on Windows 2003 64 Bit


SAP BusinessObjects Enterprise XI 3.0


data source unavailable, saplogon.ini, connection broken , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , BI-BIP-IK , Integration; Integration kits for SAP, Baan, PeopleSoft, Sie , Problem

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