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1692668 - Unable to authenticate when login into Mobile application on Windows Mobile devices, Device ID truncation error in VAS logs.


Users whom are using a Motorola MC65 devices to connect to XI3.1 Mobile or SAP BI4 Mobile are unable to authenticate once they apply carrier or vendor patches to their devices.

The following error is seen in the logs :
A truncation error was encountered trying to shrink VARCHAR 'arm-ppc-winmobile5.0.006F0050-0063-006B-0065-303031333436393&' to length 100



  • Windows Mobile 6.5 devices
  • XI3.1 SP4 Mobile
  • SAP BI4.0 Mobile


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Enterprise XI 3.1


MC65; windows; mobile; 6.5; device; id; truncation; vas; authorized , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Bug Filed

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