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1692738 - While SSO through PeopleSoft, Error:Account information not recognized: The error message is unknown.

Symptom

Open Infoview displays error "Account information not recognized: The error message is unknown. This is likely caused by version inconsistencies between components. Here is the value that caused the problem: 11910 and the additional information: Unable to find a Sign-On server on the domain Domain=PeopleSoft8 to handle your request. Ensure that the security plug-in secPS8 is properly setup, and that the the Sign-On server for the domain is running. secPS8."


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Environment

  • SAP BusinessObjects Enterprise XI 3.1 SP3
  • Peoplesoft 8.4

 

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Account information not recognized, PeopleSoft, secPS8, XI 3.1 , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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