SAP Knowledge Base Article - Preview

1694875 - Error: "write error. [Error sending mail message to SMTP server. Return code: [].]: [CrystalEnterprise.Smtp]" when scheduling large reports to e-mail destination in BusinessObjects XI 3.1

Symptom

In Infoview or Central Management Console (CMC), on scheduling any large report to send to e-mail destination, the schedule fails with the following error message: "write error. [Error sending mail message to SMTP server. Return code:[].]: [CrystalEnterprise.Smtp]".


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Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Write error, SMTP, XI 3.1, timeout, e-mail , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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