SAP Knowledge Base Article - Preview

1695446 - Search for business transactions using ‘Employee Responsible Last Name’ doesn’t return any result.

Symptom

When you are searching for business transactions using ‘Employee Responsible Last Name’ as criteria the search returns 0 records but if you use Partner ID the system will return the relevant documents.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CL_BUPA_IL_SEARCH_SERVICE, FILTER_BY_EMPLOYEE , KBA , CRM-BTX , Business Transactions , CRM-BTX-ACT , Activity Management , CRM-BTX-SLO , Sales Transaction , CRM-BTX-OPP , Opportunities , CRM-BF-PD , Partner Processing , CRM-BTX-CTR , Contracts , CRM-BTX-ANA-RFW , Reporting Framework , CRM-BTX-SLO-QUT , Customer Inquiries / Quotations , Problem

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