SAP Knowledge Base Article - Preview

1695870 - JCO_ERROR_LOGON_FAILURE error when creating a new Web Intelligence document using a BICS OLAP connection

Symptom

  • Analysis for Office Excel: Issuer of SSO ticket is not authorized
  • Analysis for OLAP: Logon failed. Verify that your username and password are valid and try again
  • In Web Intelligence error: com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: [[error.openSapBwBrowsingSessionFailed] 0] <com.sap.sl.olap.impl.ConnectionSpecificationImpl@4904c8, networkLayerType: SAP_BW_BICS, providerType: SAP_BW7X, server: null, catalogName: null, cubeName: null, language: EN)>,<Error: The system is unable to interpret the SSO ticket received on SYS mshost servername Key:   JCO_ERROR_LOGON_FAILURE


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Environment

  • SAP Business Intelligence 4.0 cluster
  • SAP BW 7.3

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3

Keywords

sso, JCO ERROR LOGON FAILURE, sts, snc, portal, sap bw bics , KBA , emkba , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , BI-BIP , Business intelligence platform , Problem

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